Former hospital employees renovate radiology department

Two retired Baxter Regional Medical Center employees recently helped the hospital renovate its radiology waiting room.

Retired radiology technologists Ray and Ann Glueck of Mountain Home said they decided to contribute the money for the waiting room’s upgrade after hearing that the hospital was unlikely to have the funds in its budget to do so itself.

“We worked here, so we knew what the waiting room looked like,” said Ray Glueck, who retired in August 2010. “We would go out there to get patients, and some of the chairs had stuff torn out of them or just didn’t look good. After I retired, I would come up here for my own X-ray stuff and I would sit in there until I was called back and think, ‘Man, this just does not look good.’ ”

Ann Glueck, who retired in April 2018, said she heard that the hospital wished to renovate the waiting room but was having trouble freeing up the budget space to do so.

“I told them we could help them there,” Ann Glueck said. “We understood how badly this was needed.”

 The new radiology waiting room was completed in April. The room’s previous drab color scheme was ditched in favor of cozier earth tones, and the room’s old cloth furniture was replaced by new vinyl-covered seats. The new chairs are also wider than the previous ones, allowing patients to sit down and get up a little easier.

“People feel very comfortable when they come in here now,” said Janet Moresi, the receptionist supervisor for the radiology department. “It feels very homey. The furniture is very nice and comfortable. Everything about the place is a general improvement. These two wonderful people paid for that and we appreciate it.”

Large photos of scenic images from around norther Arkansas ring the waiting room’s walls.

“I don’t really know where they were taken, but they are photographs on canvas,” Ann Glueck said. “They’re not just a random oil painting, which is what they were going to be. I wanted it be something that people could look at and be proud of this area. I know we are.”

The waiting room renovation also included improvements to the radiology reception desk, a location that Moresi described as a hub for the department. The reception desk received new countertops, new flooring and new cabinets as part of the project.

“I’ve been here 22 years, and if not for (the Gluecks’) generosity this area would still be the same,” Moresi said, gesturing to the reception desk.

The Gluecks have a combined 78 years of BRMC experience between them. The couple moved to the Mountain Home area in May 1972 after completing radiology school in Missouri. At the time, the hospital had 24 beds, with the county nursing home attached to the rear of the building.

“One thing I told everyone when the (waiting) room was dedicated was that originally this wasn’t radiology, it was X-ray,” Ann Glueck said. “Because you got nothing but X-rays (here). That’s all that there was. There were no ultrasounds, no C/T, no MRI. It was the X-ray department.”

Initially, Ray Glueck joined the hospital full-time, with Ann spelling him as needed.

“I could not have done it if she hadn’t helped me some,” Ray Glueck said. “I was literally on call every day and every night. Yeah, (the hospital) was small, but you wouldn’t go a night without being called out for a hand, a finger or a car wreck.”

The waiting room project is not the first time the Gluecks had given back to the hospital. In 2012, the couple sponsored a renovation of the radiology staff lounge, and in 2014 donated to the Women and Newborn Care Center.

The staff lounge includes framed photos of Norfork Lake taken by former Bulletin photographer Kevin Pieper and a large piece of artwork painted by the Gluecks’ son.

“For two lowly x-ray techs, we’re pretty proud of what we’ve done,” Ray Glueck said. “Sometimes I’ll get to thinking, ‘I wonder who’s sitting in that chair right now?’ and it always bring a smile to my face. It’s something to think about while I’m out fishing.”

For more information on donating to the BRMC’s Hospital Foundation, contact the Foundation at (870) 508-1770 or email

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